Refund policy

Return and Refund Policy – ZIFLO

Website: https://ziflo.in
Email: ziflo2026@gmail.com
WhatsApp: +91 9363628423
Instagram: @ziflo2026

1. Return Policy

At ZIFLO, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, you can request a return within 7 days of delivery.

To be eligible for a return:

  • The product must be unused and in its original condition.

  • Original packaging, tags, and accessories must be included.

  • You must provide your order number and proof of the issue.

2. Non-Returnable Items

Certain products cannot be returned, including:

  • Products damaged due to misuse.

  • Used or altered products.

  • Products marked as non-returnable on the product page.

  • Items without original packaging, where applicable.

3. Refund Policy

Once your return request is approved and the returned product is inspected, we will notify you about your refund status.

Approved refunds will be processed to the original payment method within 5–10 business days. Actual credit time may vary depending on your bank or payment provider.

4. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number.

  • Clear photos or videos of the product.

  • A description of the issue.

We will review your request and provide an appropriate resolution.

5. Cancellation Policy

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, ZIFLO will arrange or cover the applicable return shipping cost.

For other approved returns, return shipping charges may apply.

7. How to Request a Return or Refund

To request a return, refund, or cancellation, contact us:

Email: ziflo2026@gmail.com
WhatsApp: +91 9363628423
Instagram: @ziflo2026

Please include your order number and relevant details.

8. Policy Updates

ZIFLO reserves the right to update this policy when necessary. Any changes will be published on this page.

Thank you for shopping with ZIFLO!